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Step 1: Choose Materials Your first step is to pick out your materials. We have a nice rundown of your options here, which explains the pros and cons of the different wood species and grain styles and what jobs each type works best for. If you’re having difficulty making a final decision, let us know and we’ll send out some samples for you.
Step 2: Send in Specs
Once you have determined your materials, we need to see your layout and size requirements. You can send a simple sketch of your countertop needs to [email protected], detailing the dimensions and any cutouts. This can (should) be very basic; I don’t need your cabinet plans or blueprints from your contractor – just a simple sketch of the countertops. Because we can’t sit down together in-person, it’s important that I can see what you are visualizing; this occasionally manifests as a cell phone picture of a doodle on a napkin that is emailed to me while I am still on the phone with the customer, and that is perfectly okay! If you are unsure of the best layout for your space, send over what you have and we can talk it through. Sometimes we need to change things around a bit to accommodate extra-large sizes or unique shapes, and I review each project to make sure we are using the method that makes the most sense for design, installation, and budget. As you can see, we work with super simple hand-drawn sketches, professional images, and everything in between.
Step 3: Review Your Quote We will price out your custom countertop project and send you a firm price quote. This can generally be done within about 24 hours, depending on how complicated your design is. Your quote will have a breakdown of the pricing if you have multiple pieces.
Step 4: Place Your Order After reviewing your quote and finalizing all your details, we can get your order processed and sent over to the Boos factory for manufacturing. I will need the details for any and all appliances, sinks, etc. that will be installed in your tops; you can email me the make and model number of each item.
Step 5: Confirm Specs
At this point, I create a drawing to send over to the engineering team at Boos, who will do all their fancy engineering stuff and work up an approval sketch for you to sign off on. This is the most important step in getting you the perfect custom countertops, so review the details thoroughly and have your contractor (if you are using one) verify all the specifications. If there are any issues, you just need to let me know and I will have them corrected. When everything looks perfect, sign your sketch and send it back to me. With your signed sketch on file, your order is put into the production queue at Boos and manufacturing can begin.
Step 6: Patience and Excitement
And now you just need to wait. Custom countertops average about four weeks for production, so make sure you order far enough in advance. Nobody wants a kitchen without countertops! Once your countertops arrive, inspect them thoroughly and then allow them to acclimate for at least 72 hours in the room in which they will be installed. Installation is fairly straightforward and is often done by the homeowner without the aid of a contractor. Just make sure you follow these instructions properly. If at any point in this process you have questions, just let us know! We are here to help!
