About this product
John Boos & Co. backs up its products with a one-year warranty against defects in material and workmanship.
Boos will either repair or replace a product determined to be defective. This warranty does not apply to damage resulting from normal wear and tear, accidents, abuse, neglect, misuse, alterations* or exposure to extreme conditions. Nor does it pertain to wood products ordered unfinished. Neither Boos nor Butcher Block Co. will be liable for any loss or damage arising from use of products or for any consequential damages.
*Cutting into a Boos countertop (e.g., trimming its length or width or executing a miter cut or a cutout) will void the manufacturer's warranty.
Boos warrants that the exact length, width and thickness of any countertop will not vary from specifications by more than 1/8 of an inch.
Returns & Exchanges
If you are unhappy with your purchase for any reason, you may return or exchange it within 30 days of the date of purchase. Since all John Boos products are made-to-order, a 20% restocking fee will apply and you will be responsible for return shipping costs. Custom countertops cannot be returned or exchanged unless the goods arrive damaged and the word "Damaged" was written on the bill of lading or another shipping receipt.
If you find the identical, brand new product for less (including shipping & handling) on another website within 3 days of your purchase, email us the URL of the webpage where you found the lower-price offer. If the online seller is an authorized John Boos dealer, we will refund the difference. Butcher Block Co. will not always be able to match a lower price offer (e.g., in cases where doing so would violate legal agreements between us and our manufacturer-partners) and any refund may be limited (e.g., in cases where the competing offer is below our total cost).
Boos Butcher Blocks are loved by cooking enthusiasts and embraced by food service Professionals.
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