About this product
John Boos & Co. backs up its products with a one-year warranty against defects in material and workmanship.
At their election, Boos will either repair or replace a product determined to be defective. This warranty does not apply to damage resulting from normal wear and tear, accidents, abuse, neglect, misuse, alterations* or exposure to extreme conditions. Nor does it pertain to wood products ordered unfinished.
*With respect to Boos wood countertops: Cutting into a countertop (e.g., trimming its length or width or executing miter cuts or cutouts) will void the manufacturer's warranty. Should you desire a custom size, a miter cut or a cutout, consider calling for pricing on factory-warranted custom cuts.
Neither Boos nor Butcher Block Co. will be liable for any loss or damage arising from use of products or for any consequential damages.
30-Day Return & Exchange Policy
If you are unhappy with your purchase for any reason, you may return or exchange it within 30 days of the date of purchase. Since all John Boos products are made-to-order, a 20% restocking fee will apply and you will be responsible for return shipping costs. Please note that customized merchandise, including custom countertops) cannot be returned or exchanged (unless the goods arrive in damaged condition, of course).
If you find the identical, brand new product for less (including shipping & handling) on another website within 3 days of your purchase, email us the address of the webpage where you found the lower-price offer. If we determine that the online store is an authorized John Boos dealer, we will refund the difference. Please note that Butcher Block Co. will not always be able to match a lower price offer (e.g., in cases where doing so would violate legal agreements between us and our manufacturer-partners) and any refund may be limited (e.g., in cases where the competing offer is below our all-in cost).
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