Free Shipping Offer Details

Butcher Block Co. offers FREE SHIPPING on orders of $75 or more that ship to any state within the contiguous U.S., with a few exceptions noted below. A $10 shipping fee will be applied to any order under $75.

Some heavy and/or large items ship Freight (refer to "Shipping and delivery info" on product pages). In such cases, the freight carrier is only obligated to present the goods curbside for offloading by the customer.    

HARD-TO-ACCESS EXCEPTION: Applies to shipments to addresses that are not easily accessible

BBCo's FREE SHIPPING offer DOES NOT APPLY to orders shipping to destinations not readily accessible by a tractor-trailer (e.g., a ship-to address in a remote location, on an exceptionally narrow street or on a road that does not allow for turnaround).

In such cases, you will need to make additional arrangements with the freight carrier. Such arrangements might involve additional charges for which you will be responsible. For example, you might be required to designate a new delivery address; to pick up the merchandise at a local terminal; to meet the delivery truck at a more accessible location where you will take possession (e.g., at the end of long driveway); or to arrange for the freight carrier to consign the shipment to another company able to reach the final destination.

HIGH-COST-DELIVERY-ZONE EXCEPTION: Applies to shipments to highly-congested metropolitan areas.

BBCo.'s FREE SHIPPING offer DOES NOT APPLY to orders shipping to addresses in certain highly-congested zip codes where excessive shipping costs would result in a loss on sale.

Currently, New York City and surrounding highly-congested metro zip codes will be accessed a $100 surcharge for delivery, to cover delivery premiums charged by the freight carriers.

NON-CONTIGUOUS-U.S. EXCEPTION: Shipments to Alaska, or to Hawaii or other water-locked islands

This offer DOES NOT APPLY to orders shipping to water-locked destinations (e.g., Martha's Vineyard, Nantucket, Florida Keys, Santa Catalina Island, etc.).

BB Co. will ship for free only to a port city located on the U.S. mainland, at which point our customer (or a designee) will take ownership and become responsible for any additional cost incurred in forwarding merchandise to a final destination.

For shipments to Alaska and Hawaii, during checkout, the estimated incremental cost will be charged (typically about 30% of the sale price). For other water-locked locations, we will contact you before production begins and provide you a firm price quote for your review and final approval. You will have the option to cancel the order.

Whoever receives the shipment at the mainland destination should thoroughly inspect the merchandise. By accepting it, you waive any follow-on rights with respect to claims of damage incurred during shipment. In the event that the merchandise must be returned due to defects in material or workmanship that surface during the warranty period, you will be responsible for returning the merchandise to the mainland port city. Butcher Block Co. and/or the manufacturer will cover the cost of shipping the merchandise from that port city to its point of manufacture.

Delivery Details and Timeframes

Important note: Some heavy and/or large items ship freight. In such cases the freight carrier is only obligated to present the goods curbside for offloading by the customer. If the freight carrier offers additional delivery services, such as liftgate unloading service (i.e. from the truck bed onto the curb) or inside-garage delivery, you may add such servies to your order. Contact us right away if you choose to add these services to your order.

Once an item has been manufactured, transit time for delivery is typically about 7 business days. We will send you an email letting you know the expected delivery date, and another email once your order ships.